bdh88 Privacy Policy
Your personal information is completely secure at bdh88 — we protect your data through SSL encryption and a strict privacy policy.
Introduction and Scope
Purpose of This Policy
bdh88 ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") provides a full description of how we collect, store, use, and protect your personal information when you use the bdh88.cam website.
By accessing this website or creating an account, you accept the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
This Policy applies to all bdh88 products and services, including online casino games, slots, cricket betting, blackjack, super wheel, and all other entertainment services.
Applicable Laws and Regulations
bdh88 follows internationally recognised data protection standards to safeguard user information. We adhere to the core principles of the General Data Protection Regulation (GDPR), and all our data processing activities are carried out on a proper legal basis.
What Information We Collect
Information You Provide Directly
When you register with bdh88 or use our services, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and login credentials
- Residential address and national identity information (for KYC verification)
- Financial information — mobile banking numbers (bKash, Nagad, Rocket, Upay) and bank account details
- Personal preferences and gaming history
Information Collected Automatically
When you visit our website, certain information is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and language settings
- Website usage patterns and page visit data
- Information obtained from cookies and similar tracking technologies
- Session duration and login activity
- Referral source and navigation path
Transaction-Related Information
A record of every financial transaction is stored with us. This includes deposit and withdrawal amounts, transaction time and date, the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction IDs.
The minimum deposit amount at bdh88 is ৳300 and the minimum withdrawal amount is ৳500. All transaction records relating to these limits are retained for security and compliance purposes.
How Information Is Used
For Service Delivery
bdh88 uses your information for the following lawful purposes:
- Account creation, management, and verification
- Processing deposits, withdrawals, and bonus transactions
- Providing the welcome bonus (100% of first deposit, up to ৳20,000) and other promotional offers
- Managing the VIP programme (Bronze, Silver, Gold, and Platinum tiers)
- Providing 24/7 customer support in Bengali
- Resolving technical issues and improving the platform
For Security and Compliance
We use information to protect users and ensure the integrity of the platform:
- Preventing fraud, money laundering, and other unlawful activities
- Age verification — accounts are approved for users aged 21 and above only
- Monitoring and enforcing responsible gaming policies
- Detecting unauthorised access to accounts
- Meeting legal obligations
For Communication and Marketing
With your consent, we may share relevant promotional information, notifications about new game additions, and important account updates with you. You may withdraw from these communications at any time.
Service-related important messages (such as account security alerts and transaction confirmations) may be sent without requiring your consent.
Information Sharing and Disclosure
| Recipient Party | Type of Information Shared | Purpose |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay) | Transaction information, account numbers | Processing secure financial transactions |
| Technology and infrastructure partners | Usage data, log data | Platform operation and security |
| Game providers (Pragmatic Play, PG Soft, JILI, Spribe) | Gaming session data | Delivery of game services |
| Law enforcement authorities | Information required by law | Meeting legal obligations |
No Sale of Information to Third Parties
bdh88 never sells or rents your personal information to third parties for commercial purposes. Only information that is strictly necessary for service operations is shared with our business partners, and they are contractually bound to uphold our privacy standards.
Cookies and Tracking Technologies
Use of Cookies
The bdh88 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. The types of cookies we use are described below:
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences and personalised settings.
- Analytical Cookies: Collect website statistics to help improve the platform.
- Marketing Cookies: For displaying relevant promotional content — with your consent only.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Data Retention and Security
Data Retention Period
bdh88 retains your personal information only for as long as necessary. Information for active accounts is retained until the account is closed. Even after an account is closed, certain information may be kept for a defined period for legal and regulatory reasons.
Financial transaction records may be retained for an extended period in accordance with anti-money laundering (AML) policies.
Security Measures
bdh88 uses industry-standard technologies and practices to protect your information:
- 256-bit SSL (Secure Socket Layer) encryption
- Two-factor authentication
- Regular security audits and monitoring
- Restricted access policy (need-to-know basis)
- Data protection training for staff
Your Rights
Your Rights Regarding Your Data
As a user of bdh88, you have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections if your information is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted.
- Right to Restrict Processing: You may object to the use of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Withdraw Consent: You may withdraw consent from any processing that is based on your consent.
To exercise these rights, contact the bdh88 support team: [email protected]
Responsible Gaming and Data Protection
bdh88 actively works to support your gaming wellbeing. By monitoring your gaming activity, we provide responsible gaming tools — including limit-setting, self-exclusion, and break options. The use of user data for this purpose is in your interest and for your protection.
To learn more about responsible gaming, visit our Responsible Gaming page.
Protection of Minors
Prohibited Under 21
bdh88 explicitly states that this platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is mandatory at registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the associated information will be securely deleted.
Policy Changes and Contact
Notice of Policy Updates
bdh88 may update this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email and display it prominently on the website. The effective date of the updated policy will always be noted at the top of the page.
Continued use of our services after an update will be taken as your acceptance of the revised policy. We therefore recommend reviewing this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, the bdh88 support team is always ready to assist you.
- 24/7 Live Chat — Instant support in Bengali
- Email: [email protected]
We are committed to responding to all privacy-related requests as promptly as possible.
Related Documents
This Privacy Policy is consistent with bdh88's other legal documents. For more details, see:
- Terms and Conditions — Full terms for using the service
- Responsible Gaming — Guidelines for a safe and healthy gaming experience
- About Us — Introduction to the bdh88 platform and its mission
- FAQ — Answers to frequently asked questions